Privacy Policy

To ensure full transparency about how we collect and process your personal information:

We want you to have the information you need to make informed decisions about how your Personal Data is used and processed. That is why we created this website. To support this, we use different methods and processes to give you clear and relevant information on the use of Personal Data.
Where we believe you need specific details, we will provide them at the appropriate time.
If you have any questions, we will be pleased to assist and provide any clarification you may need, subject to applicable legal limitations. You can reach us by email at the address below: info@greenbit-chainvia.com

Personal Data will only be used for the purposes outlined in this Policy.

We may process your Personal Data for various purposes, including providing the website for your use, connecting you with third-party trading platforms (the 'Services'), improving the site, protecting our rights and interests, supporting the maintenance and delivery of the Services, complying with legal and regulatory requirements, and carrying out administrative and business operations necessary for the proper delivery and use of the Services.
We also process Personal Data to better understand your preferences and needs.

To use key tools that help protect your rights regarding Personal Data:

To support you in exercising your rights, we have put strong measures in place. You can contact us at any time to request information about the Personal Data we hold about you. We can update or delete it, stop using it for certain purposes or altogether, and transfer it to you or to another party. We will do our best to attend to your requests.

Protect Your Personal Data:

Although we cannot guarantee absolute security for your Personal Data, we remain committed to using a range of measures and safeguards to keep your Personal Data protected.
Our Privacy and Security Policy is comprehensive.

1. The Scope?

This Policy explains the types of Personal Data Greenbit Chainvia collects about individuals, how that data is processed, when it may be shared with third parties, and the measures we take to keep it secure.
This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be recognised either directly or by reference to other information we hold or can reasonably access.
In this Policy, "processing" refers to any activity involving the use or collection of Personal Data. This includes organising, structuring, storing, and otherwise managing Personal Data.
Our services are intended for a general audience and are not designed for anyone under the age of 18. We do not knowingly collect information from, or permit the use of our services by, anyone below 18 years of age. If we become aware that we have received information relating to a child, we will delete it as soon as reasonably possible.

2. What Personal Data Do We Hold About You?

When you use our services and channels or visit our website, we collect Personal Data. In some cases, we may ask you to provide your Personal Data directly. In other cases, we collect it by reviewing how our services or channels are used, or through information shared with us by our third-party partners.

3. You are not required to share your personal information with the company or face any consequences.

However, you are not required to provide us with any personal data. In some cases, if you choose not to provide certain personal data, it may affect our ability to deliver the Services or limit users’ access to the website.

4. What Personal Data do we collect? When you visit our website, we may collect the following personal information:

This includes details about your online activity records, traffic data (including your IP address, date and time of access), your selected language, software crash reports, the type of browser you use, and information about the device you used. The information collected does not amount to personal data and cannot be used to identify you.
Personal Data We receive from you: any personal data you choose to provide to Us when you connect with a third-party online trading platform through Us.
Personal information you provide directly to third-party platforms to enable trading: this includes your full name, address, phone number, and email address.

5. Legal basis and reasons for processing personal data

Scope, Legal Basis

6. Sharing Personal Data with Third Parties

The Company may also share Personal Data with third-party service providers that support our operations, including hosting and storage providers, providers of IP address-related services, and user experience analytics providers.
You may also request that we share certain Personal Data relating to you with third-party trading platforms. In such cases, we will provide the Personal Data you have given us to those third-party trading platforms. Any use of your Personal Data by those platforms will be governed by their own privacy policies. Your Personal Data may be shared with more than one trading platform.
The Company may share Personal Data with affiliated entities or business partners where necessary. This helps the Company access the resources required to improve and develop the products and services it offers to its customers.
Where necessary to protect the rights of third parties or safeguard assets, the Company may disclose Personal Data to relevant regulatory, local, or other official authorities.
We may also share your Personal Data with potential investors, buyers, or lenders to the Company or any other company within the group where a similar transaction is being considered or carried out, including the transfer or sale of assets of the Company or any other group company, or as part of any merger, restructuring, consolidation, or insolvency process involving the Company or any other business within the group.

7. Cookies and third-party services

We may use third-party services, including providers that display adverts on our website and analytics companies. These providers may also use cookies and similar technologies.
Cookies are small text files stored on your device whenever you visit or access the website. They help us understand your preferences and browsing patterns so we can improve your experience, remember your settings, and tailor products and services that may be relevant to you. Cookies are also used for statistical and analytical purposes.
Some of the cookies we use are session cookies. These are temporary and remain on your device only until you close your browser. Others are persistent cookies. Persistent cookies stay on your device for a period of time after your browser is closed. They help the website recognise you as a returning user and make it easier for you to come back to the website.

ONLINE TRACKING NOTICE
This service does not currently respond to do-not-track signals.

8. Retention of Your Personal Data

The Company will keep your Personal Data for as long as necessary to achieve the purpose for which it is processed, as set out in this Policy, or for any longer period allowed under applicable laws, regulations, internal policies, or binding orders.
We will share your information with third-party trading platforms for a period of 12 months. Where you give your consent, we will continue sharing your data for a further 12 months.
We review the Personal Data we hold on a regular basis to ensure it is no longer retained once it is no longer required.

9. Transfer of personal information to another country or to an international organisation

10. Protection of Personal Data

We have put suitable organisational and technical measures in place to protect Personal Data. These measures are designed to prevent the accidental or unlawful destruction, loss, or alteration of Personal Data.
While we take data security seriously, we cannot guarantee that the security of your Personal Data will always be error-free. We also cannot be held responsible for any indirect, incidental, or consequential loss arising from the use of, or disclosure of, Personal Data. This includes, but is not limited to, any disclosure of Personal Data caused by transmission errors, unauthorised access by a third party, or any other circumstances outside our control.
Where required by law or due to other circumstances beyond our control, we may need to disclose your Personal Data to third parties, including public authorities. In such cases, we are unable to control how those third parties protect your Personal Data.
Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the safety of any Personal Data you send to Us online.

11. Links to third-party websites

Our website may contain links to third-party websites and applications. These websites and apps are not under the Company’s control or supervision. We are not responsible for how they collect or process Personal Data, and this Policy does not apply to any actions taken on those sites or apps.
If you visit any third-party website or app, we recommend that you review their privacy policies before choosing to access or use them. We also advise you to consider carefully before sharing any Personal Data with them.

12. Changes to This Policy

Before visiting any third-party website or app, we recommend that you review their privacy policies carefully before deciding whether to access or use their services. We also advise that you consider carefully before sharing any Personal Data with them.

13. Your rights regarding your personal information

You have the right to ask us to confirm whether we hold Personal Data about you, to correct any inaccurate information, and to delete any Personal Data we no longer need. You may also ask us to limit how your personal information is processed.
If you are resident in the EEA, please refer to this page:
These rights apply to the information you provide in connection with your Personal Data. To exercise any of your rights, you may send an email to the address below.
Access rights
The Company may confirm whether your Personal Data is being processed. Where this applies, you have the right to access your Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. If you request it, the data will be provided electronically.
Your right to access Personal Data must not adversely affect the rights and freedoms of others. Where a request may negatively affect another person’s rights and freedoms, the Company may refuse the request or limit the extent to which it can comply.
Right to rectification
The Company may correct inaccurate Personal Data. You also have the right to request that incomplete Personal Data concerning you be completed, taking into account the purpose of the processing.
Right to erasure
This right applies in the following circumstances: (a) the Personal Data is no longer needed for the purpose for which it was collected or processed; (b) you withdraw your consent and there is no other legal basis for the processing; (c) you object, for reasons relating to your particular situation, to the processing of your Personal Data where that processing is based on legitimate interests pursued by us or by a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be deleted in order to comply with a legal obligation binding on the Company.
This right does not apply where processing is necessary (a) to comply with a legal obligation that requires processing under applicable law; or (b) for the establishment, exercise, or defence of legal claims.
Processing restrictions
If you dispute the accuracy of your Personal Data, you may ask the Company to restrict the processing of your Personal Data.
Where processing is restricted, your Personal Data may only be stored unless you give consent for further processing, or where it is necessary for the establishment, exercise, or defence of legal claims, to protect the rights of another individual, or for reasons of substantial public interest under applicable law.
Right to data portability
Where processing is carried out by automated means and is based on your consent or on a contract to which you are a party, you have the legal right to receive the Personal Data you have provided to the Company.
You also have the right to request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure. This right must not interfere with the rights or freedoms of others.
Right to object
You have the right, at any time, to object to the processing of your Personal Data where that processing is based on legitimate interests pursued by the Company or by a third party. This includes profiling based on those legitimate interests. If we are able to demonstrate compelling legitimate grounds for processing that override your rights, freedoms, and interests, or where processing is necessary for the establishment, exercise, or defence of legal claims, we may continue processing your Personal Data.
In relation to direct marketing, you have the right to object at any time to the processing of your Personal Data.
Right to withdraw consent
You may withdraw your consent to our processing of your Personal Data at any time. This will not affect the lawfulness of any processing carried out on the basis of your consent before it was withdrawn.
You have the right to lodge a complaint with a relevant supervisory authority.
You may submit a complaint to a supervisory authority established to protect individuals’ fundamental rights in relation to the processing of Personal Data.
Applicable laws may restrict your rights in relation to your Personal Data, as set out in this section 13.
We will provide the information you request under the rights set out in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months where necessary, depending on the nature of the request and the number of requests received. If an extension applies, we will inform you within one month of receiving your request and explain the reasons for the delay.
Unless otherwise provided under section 13 or applicable law, the information you request when exercising your rights under section 13 will be provided free of charge. Where a request is manifestly unfounded or excessive, especially if it is repetitive, we may charge a reasonable fee to cover the administrative cost of providing the information or taking the requested action. We may also decline to act on the request.
If we have reasonable doubts about the identity of the person making the request, the Company may ask for additional information to confirm the requester’s identity.